Accept the gift of feedback

12 days of a customer focused Christmas

On the first day of Christmas my true love sent to me…question mark with speech bubles

 

Tip #1

Accept the gift of feedback

Never take your regular customers for granted; ask for their feedback and resolve shortfalls quickly. Listen and observe so you can avoid any problems before they arise.

Your customer feedback is a gift. It gives you the chance to learn and put things right so seek customer feedback whenever you can, ideally first-hand. Listen and ensure you understand the feedback before responding and acting on it.

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