Give staff ownership

Here’s the 12th and final part in my 12 blog series onfreedom - empowerment

how to engage and motivate your team on their return from their Christmas break

12. Ownership

Give individual team members ownership over particular tasks. This gives a sense of pride and ownership.

And with ownership comes the desire to get things right.

When individuals have one or two areas to focus on specifically it encourages them to go deeper and develop their expertise. This can take the pressure off you as this person then becomes the go to person instead of you.

Which invariably speeds things up for the customer too!


Download my Free Guide7 reasons 3d image clear
“7 Reasons why Customer Service Training Fails”

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