Rotten Apples

Have you any rotten apples in your team?


If your customer service training or any other efforts to get the best from your team are just not working maybe you have rotten apples in your team. It only takes one or two negative or obstructive people to get in the way and undo all your efforts. These people can have a massive impact on employee engagement, people’s performance and ultimately on your customer service levels.

Share This:


Leave a Reply

Your email address will not be published. Required fields are marked *