This is part two of this week blog ‘Building Confidence’:
Limiting confidence just to your own abilities comes over as arrogance and failing to express confidence in the capability of others becomes a self-filling prophecy. People soon pick it up when you fail to trust or allocate any responsibility to them, leaving them doubting their own abilities. Lack of confidence will only lead to people not getting on with things off their own bat, which can be both frustrating and draining for you.
Encourage your team by assuring them that they have the skills and knowledge. If you really are unsure of somebody’s ability to deliver what’s needed reflect on what help and support they would need in order to achieve this and focus on that instead.
Look for the capabilities in others that they themselves may not see and help them to see these for themselves. If they doubt their own ability encourage them to focus on what they are good at and where they do well. Then talk about what is holding them back and suggest ways of dealing with this.
Build confidence by providing positive feedback and recognition. Offer plenty of support and encouragement. Explain clearly the importance and significance of what they do. Foster a supportive culture where people can learn from their mistakes, rather than be blamed. Encourage team members to come up with their own areas of improvement and how they will achieve these. Recognise and reward when these improvements have been made even if things are not yet perfect!
Set out a clear vision of what you want to achieve for your business and what business success looks like. Paint a vivid picture that your team can relate to. Translate your overall strategy into meaningful direction. Involve the team and deciding on how this vision can be achieved; they are the ones who will need to implement the lion share and have first-hand experience of what works and what your customers want.
Target individuals and inspire them to take ownership. Set goals which are stretching but still achievable and demonstrate your belief in the likelihood of success and your confidence in your team’s ability.
Make statements to build hope, optimism, excitement and enthusiasm in others and demonstrate your own belief in and have high expectations for the success of a particular plan or strategy.
Demonstrate your trust in the team. Empower individuals and the team by giving them authority to make decisions and take action. Generate a climate of confidence by drawing attention to the strengths of the team and individuals and where they complement one another rather than dwelling on shortcomings.
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