12 days of a customer focused Christmas
On the first day of Christmas my true love sent to me…
Accept the gift of feedback
Never take your regular customers for granted; ask for their feedback and resolve shortfalls quickly. Listen and observe so you can avoid any problems before they arise.
Your customer feedback is a gift. It gives you the chance to learn and put things right so seek customer feedback whenever you can, ideally first-hand. Listen and ensure you understand the feedback before responding and acting on it.Share This: