Top Tip #6
You’re only as good as your last encounter with the customer.
What’s the very last thing your customers see, hear, smell, taste or feel as they leave?
What will your customers remember most about doing business with you?
Whatever happens in the last few moments of their transaction that will undoubtedly influence their lasting impression.
What’s the one thing they remember when they get home, or next time they’re thinking of doing business with you….Share This: