Personal development

Here’s part 9 in my 12 blog series onstock-2

how to engage and motivate your team on their return from their Christmas break

9. Personal development

The new year is a good time to take stock of the team’s development needs.

Not everyone wants to progress, but that doesn’t mean to say they don’t want to be stretched or given opportunities for new challenges. Add variety so they don’t become stagnant; a bored employee is unlikely to wow your customers!

Give them exposure to other aspects of your business and opportunity to experience different tasks which all leads to better understanding of your business as a whole and in turn creates confidence – for your team and your customers.

Identify and utilise people’s strengths, providing further development when needed to bring out the best in these areas.

Delegate and give some control and ownership, such as making people champions for specific areas. This gives them pride in what they do and they will appreciate that you’ve recognised where they do a good job, providing of course you’re careful not to overburden or just dump these tasks on them.


Download my Free Guide7 reasons 3d image clear
“7 Reasons why Customer Service Training Fails”




Share This:


One thought on “Personal development

  1. Dr. Kate Siner

    Yes, people need personal development after passing a long break. Such as Christmas break. People pass some more times in vacation. But after the end of the vacation, they need development for doing best in their job. Thanks for sharing this article. 🙂

Leave a Reply

Your email address will not be published. Required fields are marked *

Naturally Loyal