How often do your team tell you “I didn’t have time to do that”? Now more so than ever, with extra demands on your team with additional safety procedures, you’ll probably hear “I didn’t have time” Irrespective of Covid precautions, how often have you asked someone to complete a task only to discover […]
10 tips for getting going on the one thing we should be doing and avoiding the overwhelm I’ve recently been pruning rhododendron bushes in my garden; ones that had got completely overgrown. It wasn’t a five minute job, but an overwhelming task I’d been putting off for months. As I was sawing through […]
3 ways to demonstrate you value your team members Even under normal circumstances it’s important to show you value your team members; I believe we all like to be valued and our team are no exception. But, now more so than ever, particularly if they are still on furlough. This was one of the topics […]
Creating Conscious Incompetence to help people learn On last week’s Fresh Start programme one of the topics we discussed was how people learn, re-establishing our expectations and how we identify if someone is already up to standard. Something I’m sure a lot of managers will be doing as their teams return from furlough. As anyone […]
Drip, drip, drip Have you been spotting problems? During the lockdown you’ve no doubt had to carry out some tasks you’d normally have delegated to others in your team. I know I have. And it’s only when you perform those tasks yourself you realise that they’re not as straight forward as you thought… Maybe the […]
Creating habits takes time… and sometimes a little patience! Last week I wrote about setting expectations of your team as they start to return to work. Some of this will inevitably mean people taking on different responsibilities or new ways of working. Once you’ve set your expectations you’ll want to ensure it’s not just a […]
When your team start returning to work you’ll need to be setting expectations. The chances are some of the responsibilities and priorities will change. Determine what needs doing, who is best placed to do it and then set your expectations. This is something we discussed on last week’s Lessons in Leadership programme and here is […]
I guess like many people I’ve been spending some of my lockdown time sifting through old clutter that I no longer need. Whilst sorting through some old files I came across an exercise I used to use with my leadership coaching clients called “Stop the Spinning plates” Everything that is incomplete drains our energy. […]
Ask any company for the number one thing their employees complain about, or a group of employees for the biggest frustrations with their employer, and a lack of communication will invariably be high on the list. If you were on the Hospitality Revival Summit last week there were a number of recurring themes. One […]
An emotional bank account is a metaphor that describes the amount of trust that has been built up in a relationship. It’s the feeling of assurance you have with another person. There are six major deposits we can make to the emotional bank account.
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