Personal Development ~ the perfect opportunity

Personal development planning Personal development is one of those activities that frequently get put on the ‘do later’ pile. But, there are only so many hours you can spend binge watching on Netflix or catching up on your favourite soap. With many now having time on their hands it’s a fantastic opportunity for personal development; […]


Reward Customer Loyalty

How to reward customer loyalty I had the honour of speaking at an event last week. Not quite my typical event; this was for Farmers Weekly and the attendees were all farmers diversifying or looking to diversify into other businesses, such as hospitality, leisure and tourism businesses. Anything from farm visits with a visitor centre […]


How am I doing? Conducting effective 1-1 meetings

Conducting effective 1:1 meetings Conducting effective 1-1 meetings is an essential skills for any manager. Never under estimate the impact of sitting down regularly with each member of staff on a one to one basis. Whether you call them “one to one meetings”, “reviews” or simply “chats” really doesn’t matter; the important thing is that […]