What Will Help You Achieve Your Hotel’s Best Year Ever

Step 3 ~ RULES FOR SUCCESS   Yesterday’s exercise probably wasn’t as pleasant as the previous part of the exercise but that is OK; we can now extract learnings from what you didn’t achieve so that you can ensure you make the next 12 months different. So we’re now going to identify your ‘Rules for […]


Start planning next Christmas now

Your restaurant or hotel marketing for next Christmas is probably the last thing on your mind. But now is a great time to be building up material to use for next year.  What better way to promote your Christmas parties than to show people having fun, and your hotel or restaurant in all its Christmas […]


Making the most of your seasonal staff

This week the Christmas party season gets well under way.  Even if you are not as busy as in previous years the chances are you’ll be taking on some extra staff.  But are they an asset or a liability?  If all you do is give them an order pad and tell them to get on […]


A customer is the life, not just for Christmas

You may not be dreaming of a White Christmas, but I’m sure you’d like a profitable one, so you don’t leave things to chance. Over the Christmas period you will inevitably have a number of guests or diners who will be coming to your hotel or restaurant the first time, so ensure you create a […]


Bring your hotel marketing to life

Here’s part 3 of my 7 top tips for making the most of your hotel’s activities in your hotel marketing 4 Work in partnership If a particular venue, event or attraction helps attract people to your hotel or your area, get to work in partnership with these organisations to provide  marketing opportunities for both of […]