More than just a headache

Trusting your team when sick I know I’ve talked about trust many times before, and that it’s two-way; if you want your team to trust you, you need to demonstrate your trust in them. Today I want to talk about a very specific example. Believing them when they phone in sick. This week is migraine […]


Employee Recognition starts with Thank You

Employee Recognition? Why do 78% of employees feel they’re not recognised? This isn’t the blog post I intended to share today; but I was prompted by seeing 2 uplifting posts on LinkedIn this morning, both celebrating team members’ efforts. One was from the team member herself, sharing the thank you note and flowers she’d received […]


ROI on training

#1 mistake I see with staff training is not doing enough to make an easy transition from theory to the real world.
Skills training needs practice to perfect, and time to form new habits. Without this means not a poor return on investment, and a negative and demotivating impact on the employee.


Inspiring the next generation

What has the Olympics got to do with recruitment or inspiring the next generation? OK, despite my comments at the start of the Olympics, I tune in every evening. Apart from watching our amazing Team GB, I loved seeing the video clips of kids having a go, and improvising with various household props. A couple […]


Encourage your team

Encourage your team to do their best by taking some lessons from the Olympics. If these help win gold medals, what impact they can have on your team? Nine years ago, I was hooked. I’ve never really been a big sports fan, but as my husband enjoys athletics, we’ve always enjoyed the Olympics. Particularly in […]


Yes but …

What happens when you respond with “yes, but…”? You know when you get into conversation with someone about an emotive subject, and you’ve said your piece, and someone then says “yes, but….”? You know you are likely to be contradicted.  And it’s all too easy to almost immediately – even if sub-consciously – to go […]