Planning Development

Planning Development based on strengths and stretch Most managers think of staff training and team development to achieve one of two things: to fix someone’s weaknesses as a way of grooming somebody for promotion Although both of these are relevant in their own way, they can leave you and your team wanting. So here’s an […]

Barriers to Development

Last week’s blog focused on the importance of team development, and I promised to continue the theme this week by sharing with you the second topic I covered on last week’s Hoteliers’ Forum, which was barriers to development. Having made a commitment to invest in your team’s development it can be frustrating when it doesn’t […]

How can we learn from mistakes?

Learning from mistakes Last weekend we watched the film “Sully”, the story of Chesley “Sully” Sullenberger (Tom Hanks), an American pilot who became a hero after landing his damaged plane on the Hudson River. I think there are many lessons we can take from this story, ones of leadership, and going the extra mile for […]


Time for celebration? If you’re anything like me, you love having an excuse to celebrate. I have three things to celebrate today. Firstly, I am being taken out to lunch; my first time eating out since October. Secondly, I have a hair appointment; I know I’m not the only one celebrating some trivial events! Goodbye […]

Resourceful states

How unresourceful & resourceful states influence employee engagement When you get home from work can you normally sense what sort of mood everyone else’s in? Even when no words are spoken it’s usually pretty easy to tell. Our moods and emotions are usually evident to others from our behaviours, facial expressions and tone. Certain emotions […]