Systems and resources

Day 10 in my 12 days of Christmas mini blog series 10. Systems and resources How often have we heard the phrase “I’m sorry, the system won’t allow me to do that.”? Do you have any systems in place which make life difficult for your team members? Poor systems can be frustrating for team members, […]


Seeing strengths

Day 7 in my 12 days of Christmas mini blog series 7. Seeing strengths January is often a time to catch up on staff training. Rather than merely trying to fix weaknesses (which makes everyone mediocre in everything) look back at where individual team members have shown specific strengths. By focusing on people’s strengths we’re […]


Fresh Focus

Day 4 in my 12 days of Christmas mini blog series 4. Fresh Focus Time off often gives people time for reflection and can prompt them to start thinking about other options, career moves or even career changes. Share your plans for the coming year with your team so they involved, and ask for their […]


Celebrate and share successes

Day 3 in my 12 days of Christmas mini blog series 3. Celebrate and share successes. Remind your team of all your achievements over the past 12 months. What milestones have you achieved as a business and individually. What were the highlights, and what’s been their contribution? Staff are more likely to be loyal and […]