Thank you for ordering the Customer Journey Meetings and Events Self Audit Checklists

Thank you for ordering the Customer Journey Meetings and Events Self Audit Checklists.

 

As a thank you for purchasing this programme you can now get 30% discount on any of the tools in the Hospitality Business Management Toolkit:———–
Simply go to the Products Page, add your items to cart, go to cart and enter the promotion code HBTMB, and your 30% will be automatically deducted.

 

Here are the links to download your checklists:

https://www.naturallyloyal.com/site/wp-content/uploads/2013/03/Self-Audit-Customer-Journey-Checklist-meetings-and-events.pdf

http://www.zealcoaching.com/site/wp-content/uploads/2012/07/Self-Audit-Customer-Journey-Checklist-meetings-and-events.xlsx

 

Plus your bonus Profit Sensitivity Analysis spreadsheets.

https://www.naturallyloyal.com/site/wp-content/uploads/2012/06/4_Profit-Sensitivity-Analysis.xls

 

Right click on each of the links and select ‘Save Link As’ or ‘Save Target As’.

You will need to save to your computer.

Note: You may want to edit the print settings on the Excel version

Remember, to get the best from the Customer Journey audit:

  • Tailor the content (using the Excel version) to match your own establishment and to reflect your own standards. You can add points and rearrange the order, sort by priority, or split up for each person responsible.
  • Involve your team in the audit process; they are sure to see things differently and spot things that you may be so accustomed you just don’t notice anymore.

 

Good luck.

Best wishes

 

 

 

P.S. Don’t forget to take advantage of your 30% discount on all the other tools in the Hospitality Business Toolkit.

 

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