Your Customer Journey Self Audit Checklist Downloads

Your Customer Journey Self Audit Checklist Downloads

 

Thank you for ordering the Customer Journey Self Audit Checklist for Hotels.

As a thank you for purchasing this product you can now get 30% discount on any of the tools in the Hospitality Business Management Toolkit:

Simply go to the Products Page, add your items to cart, go to cart and enter the promotion code HBTMB, and your 30% will be automatically deducted.

 

Here are the links to download your checklist

https://www.naturallyloyal.com/site/wp-content/uploads/2013/03/Self-Audit-Customer-Journey-Checklist-Hotels.pdf 

http://www.zealcoaching.com/site/wp-content/uploads/2011/03/Self-Audit-Customer-Journey-Checklist.xls

Note: You may need to adjust the print settings on the Excel version to print all columns across a single page, as the formatting often gets lost.

 

Plus your bonus Meetings and Events audit:

https://www.naturallyloyal.com/site/wp-content/uploads/2013/03/Self-Audit-Customer-Journey-Checklist-meetings-and-events.pdf

http://www.zealcoaching.com/site/wp-content/uploads/2012/07/Self-Audit-Customer-Journey-Checklist-meetings-and-events.xlsx

 

Remember, to get the best from the audit:

  • Tailor the content (using the Excel version) to match your own establishment and to reflect your own standards. You can add points and rearrange the order, sort by priority, or split up for each person responsible.
  • Involve your team in the audit process; they are sure to see things differently and spot things that you may be so accustomed you just don’t notice anymore.

 

Good luck.

Best wishes

 

 

P.S. Don’t forget to take advantage of your 30% discount on all the other tools in the Hospitality Business Toolkit.

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