Bespoke In House Customer Service Training Programmes
Bringing in an experienced trainer is the logical solution if you don’t yet have the skills, time or resources to deliver it yourself in house.
Or you simply need to raise the profile of customer service by bringing in an external provider.
All my in house workshops are tailored to your business or site.
And to guarantee the messages stick all of my workshops are fun, and will get your team actively engaged, so they not only remember the content, but will be motivated to put the ideas and principles into practice straight away.
How many workshops and training sessions have you ever attended and then done nothing different as a result?
My aim is always to help the business identify anything that will help the team to continue to deliver excellent customer service long after I’ve gone.
So during the session we flush out what stops people doing what’s expected.