Whether you offer full estate tours with lunch, exclusive memberships and tasting masterclasses, amazing weddings and events, or simply relaxed self guided tours and casual drop in tastings …
Whilst your fabulous wines, your beautiful location and your venue space and facilities are important, none of these alone will create customer loyalty, repeat business or recommendations.
It’s the experience you create for your customers that gets remembered;
…how you make your customers FEEL
This can be your single most valuable competitive advantage.
This is the first step to increasing cellar door sales for your Vineyard Tours and Tastings.
When you get this right, you create a buzz amongst your customers… who then become advocates for your vineyard, and who not only spend more now, but come back more often and happily recommend you to others....
Which means you can spend less on your marketing
And make more profit!