How employee engagement impacts
When you get home from work how long does it normally take to sense what sort of mood everyone is in?
If you’ve said “almost immediately”, you’ll find the same is true in the workplace.
That is, everyone’s moods are evident to those around them – be they their manager or a colleague.
I’m sure we both can relate to the type of person who constantly looks at the downside of everything; the type of person who drains your energy and your enthusiasm; the ‘Mood Hoovers’ who suck the life out of everything.
Not only is this draining for the team, but generally it’s picked up by customers too, and is bound to have an impact on a customer’s experience.
But have you ever wondered whether or not you have others in your team who have this impact on their colleagues?
We often hear of managers complaining about the lack of employee engagement; but have they ever stopped to think about whether they are the cause of it?
Our physiology certainly influences our feelings and the feelings of people around us. So, if we mooch around all day with shoulders dropped, hands in pockets, we’re far more likely to elicit negative emotions, than if we’re smiling, animated and making eye contact.
Certain emotions or un-resourceful states will certainly have a knock-on impact on everyone around them – colleagues and customers alike. Being irritated, flustered, impatient, worried, angry, bored, frustrated, resistant, confused, tired or distracted all rub off on others.
But, when we focus on the positives it has a positive impact on others too. Smiling and laughing can rub off on others to help make everyone feel good and happy.
What’s more… it’s infectious…
If you want your team to be enthusiastic, flexible, motivated, interested, confident, energetic, happy, welcoming, and friendly this has to start at the top.
Related posts: https://www.naturallyloyal.com/how-to-engage-new-team-members/