26 Tips for Managers & Supervisors to Engage their Teams and Deliver Results. If you're frustrated your team don't always deliver what you want or expect, which of these management principles are you missing?.
By avoiding "The 7 common profit plundering SERVICE PITFALLS businesses unwittingly make, leaving their customers feeling unimpressed, uninspired and unloved, and posting poor reviews. … and the simple strategies to overcome them"
If you’re disappointed your customer service training isn’t working, and you’re not giving your customers a consistent customer experience...
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Resources to accompany "Creating Service Superstars" book.
Download your bonus Superstar Resources, including tips, tools and template
Here are 21 Ways to Wow Your Customers that won't cost you a fortune. In fact many of these will enable you to SAVE money as you’ll be able to invest less in marketing to get new customers....
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Are you making any of these 7 Big Mistakes Business Owners (or their managers) Unwittingly Make - Resulting in High Staff Turnover, Low Productivity or Inconsistent Customer Service?
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