How unresourceful & resourceful states influence employee engagement
When you get home from work can you normally sense what sort of mood everyone else’s in? Even when no words are spoken it’s usually pretty easy to tell. Our moods and emotions are usually evident to others from our behaviours, facial expressions and tone.
Certain emotions or unresourceful states will inevitably have a knock-on impact on everyone around us – family, friends, colleagues and customers alike. Such as worried, angry, bored, frustrated, resistant, confused, irritated, flustered, tired, impatient or distracted.
When you, your team – any of us – are in these unresourceful states, if faced with challenges the tiniest problem can lead us to frustration or aggression; the slightest failure can lead to disappointment, blame or self-doubt; a hint of rejection can lead to anger or defensiveness.
If you want your team to be: enthusiastic, flexible, motivated, interested, confident, energetic, happy, welcoming, and friendly this has to start with you.
And from a position of these resourceful states we can more readily find solutions to problems, learn from our failures and bounce back from rejection.
On the Fresh Start session I ran last week we discusses this in the context of helping your team feel positive about returning to work.
Here’s an exercise I shared with the group which might work for you too….
3 x 3
At the start of the day write down 3 things which you are grateful for, however major or minor they may be.
Secondly write down 3 things you must get done today. These are the things that above all else you must complete, even if it’s just making one phone call to progress a project.
At the end of the day reflect on your day and write down 3 things you’ve achieved, however small.
Do these 3 small activities every day, and see if they help make you feel good about yourself and the world. Writing them down helps bring these things into your conscious awareness.
If you only do one thing try this simple exercise for the week ahead and see for yourself if it works for you!
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