Day 9 in my 12 days of Christmas mini blog series
9. Learn from Mistakes
In any business there are times when things don’t go according to plan.
Review some of the things that have not gone to plan over the past year or even the past few weeks.
Rather than dwelling on the negatives, reflect on what you and the team have learnt from these events. Even if you think it was a one off and unlikely to happen again your team might be aware of other ‘near misses’ or situations that are almost an accident waiting to happen!
Your team invariably know how to prevent these. So listen to them and flush out any other potential risky situations. Then agree what steps you can take to avoid them or minimise their impact, so they are confident they will be better prepared next time!