Measuring employee engagement. Poor engagement is costing businesses millions, but if you don’t measure it how can you manage it?
As a business owner understandably you’re focused on sales and growth.
Most business owners I work with are too.
But I also see many letting money slip through their fingers unnoticed. Profits they could retain with a few simple steps.
We’ve finally woken up to the benefits of having an engaged team yet evidence still shows that 80% or more of staff are not engaged at work.
That’s shocking and frankly quite sad.
Particularly as according to a study by Gallup, having a highly engaged workforce leads to 20% higher sales, and 21% higher profitability.
The high cost of disengagement
So, if engaged employees improve revenue and profit, how much are disengaged employees costing you? The numbers can be staggering. When Gallup collected data on this, they found disengaged employees have a 37% higher rate of absenteeism, 18% lower productivity, and 15% lower profitability.
So it’s costing businesses millions.
It’s crazy that business owners measure their financial and sales performance, yet so few measure how engaged their employees are.
And, as the management guru Peter Drucker famously said, “If you can’t measure it, you can’t improve it.”
Unfortunately disengaged employees aren’t necessarily that easy to spot.
They come to work on time, they do what’s asked of them and they say yes to your requests.
These are also the people who only do the minimum expected and seldom more, they rarely go out of their way to support their colleagues, and are liable to whinge the minute your back is turned. They’re not consciously unhappy, but nor are they enthused, excited or energised about their job.
But the worst of it is they are like a rotten apple. If we don’t spot them early they bring everyone else along with them.
Look here to take the first step in measuring your engagement levels right now.
Are you measuring employee engagement?
If you only do one thing towards measuring employee engagement:
Request a free engagement assessment here to get anonymous feedback on what you can do to improve and make your business a better place to work.
And stop those profits sneaking out the back door.