Yesterday I talked about planning your training to ensure you deliver something that is engaging for your team. Today we focus on the format, and what to consider to ensure they stay awake the whole session!
Any training needs a format to make it easy to follow. We are all familiar with the structure of tell them what you are going to tell them, tell them, tell them what you’ve just told them. And it does work. Sign posting at the start, giving the detail, and then summarising at the end to help to reinforce the message. Bear in mind that people remember most what they see or hear first and last, so give a powerful opening, and end with what you want people to take away.
If training on a complex subject it’s best to start with the familiar and build up to the more complex ideas. You don’t want to lose people in the first 5 minutes!
Add variety. Do something different to what people are used to to make it interesting or memorable. Conduct the training outside, bring in some actors (great for interpersonal skills training), use music, alter the room or room layout, bring in guest speakers, conduct team exercises that make it competitive (but in a fun way, with fun prizes), use unusual props.
Tomorrow we’ll look at how to get the team involved to get buy-in on your training and make sure your investment achieves the results you want.