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Attention restaurant, bar and cafe owners

How much money are you leaving on the table from missed opportunities to upsell or cross sell and increase spend per head?

Do front of house team members struggle to make recommendations from your menu?

Are your customers ever left with empty glasses and having to attract attention to get a refill?

Do team members feel uncomfortable about promoting items, offers or events? 

In short...

...are you leaving money (and profit) on the table due to lost additional sales?

Does this describe you or any of your management team:

      • You manage or supervise a front of house team?
      • Your capacity is reduced to make way for social distancing?
      • You know there is more opportunity to increase spend per head?
      • You've had to reduce your hours due to the 10 p.m. curfew? 
      • You need to engage your team in upselling to increase sales in your own department?
      • You'd like your team to cross sell other offerings in other parts of the business?

Now is the time to invest some time in engaging your team to …

      • Capitalise on opportunities presented by table service
      • Maximise sales from half term business
      • Further your coaching and training skills 
      • Increase your team's confidence in Upselling
      • Add value for your customers to encourage repeat business
      • Improve your bottom line through boosting sales

If this is you or your managers register now for the 2 part programme "Teach your Team to Upsell & Cross Sell" workshop, for just £197 for Group Registration (up to 5 from the same business).

"Teach your Team to Upsell
& Cross Sell"

2 x 90 minute online training sessions to give you the skills, tips and confidence to teach your team to upsell and cross sell with confidence, so add value for your guests and boost sales for your business.

Here’s what we will be covering on the programme:

            • Changing perceptions

            • Easy upsells

            • Emotion vs logic

            • Word power

            • Being proactive

            • Preparing people for learning

            • Making messages memorable

            • Using activities & exercises

            • Putting training into practice

            • Maintaining momentum

This is what you get

      • 2 x 90 minute interactive webinars over 2 days
      • Exercises and activities to relate to your own business
      • Tips and techniques to get your messages across, to engage and involve your team
      • Delegate workbook to accompany each session
      • Time for Q&A, sharing of ideas and best practice
      • PLUS a great networking opportunity

When is this happening

      • Tuesday 20th & Wednesday 21st October
      • 9.30 - 11.00 both days
      • All conveniently delivered online  
      • Both sessions recorded to watch again later