Set mini goals

Here’s part 5 in my 12 blog series on

how to engage and motivate your team on their return from their Christmas breakdart board

5. Set mini goals

It can often feel as if you’re not achieving much in the first few days or weeks back at work. So consider allocating some specific short term projects or goals that everyone can get stuck in to and for which they can see some results within the first few days back.

Even better if you can make these customer service related.

It will certainly help focus attention back onto the job in hand, and get everyone back into full flow as quickly as possible.


Delivering great customer service is more than just a sheep dip exercise. Find out more here


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